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Plugin Not Working

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I purchased this a few days ago and it isn't working on our website.  I've tried various troubleshooting steps, such as clearing the cache, disabling all other plugins besides this and using the default IPS theme, fresh install, etc.  Tried it on different members of different groups, and had members of various groups try it as well.  (Reporting eachother's content.)

It's just not hiding anything that gets reported.

Current IPB Version: v4.2.4



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Board Life Status

Board startup date: February 08, 2016 11:37:01